Happy New Year to you all, we understand that it’s not a great start to the New Year with a further lockdown. We would like to reassure patients that we are still open between the hours of 8.00 am to 6.30 pm Monday to Friday. However, we are extremely busy at the moment with usual winter pressures and the additional work arising from the pandemic so we ask for your patience when contacting or attending the practice, we may not be able to respond as quickly as we would normally.
What’s happening now?
Right now, we are getting lots of queries about the COVID vaccine. Please do not contact the Practice. You will either be contact by the NHS or the practice when the vaccine becomes available for your age group and condition, as we are following strict guidelines given to us about who we contact and when. We ask for your cooperation as our phone lines are becoming blocked with patients enquiring about the COVID vaccine resulting in a delay for those patients needing to access urgent medical help. Please be patient and wait your turn.
There are currently scams about, so if unsure – drop us a line on the website using the Contact the Practice with a General Enquiry Form. No one will ask for bank numbers or NHS numbers if they are genuinely calling from the NHS or the Practice.
What’s going on with the vaccination programme?
The news of the covid vaccines is very heartening; however, there are still many logistical issues to overcome at City level which they are working through as quickly as they can with the Derby & Derbyshire CCG, NHSE and other providers. This is changing on a daily basis. Mickleover Surgery is involved with providing staffing for this campaign and we have started at the City Organisers behest, to contact and book in patients according to the government guidelines.
At the moment there is a central vaccination point in the city that all patients are being booked into – this is because there is currently more of the Pfizer BioNTech vaccine available than the Oxford Astra Zeneca one. The Pfizer vaccine still needs to be stored at very low temperatures, and that makes it very hard to transport to locations. There is no choice of vaccination – patients are given what the City are given by NHSE. It is likely that the Oxford vaccine will be used in the first instance to start vaccinating Care homes, starting with the largest and by the City provider.
Thank you to you all for your patience.
Your team at Mickleover Surgery